Non-geographic
numbers can help you to control where and when your
calls are received.
Our Intelligent Network
allows you to route calls more efficiently by using
the latest industry technology.
You can choose one
or a combination of the following services:-
Automatic
routing on unanswered or busy
- if for any reason your line is either
not answered (after say 5 rings), or busy (engaged),
your call can be automatically re-routed to another
number. As many as 100 alternative destination numbers
can be set up
Routing by time of
day / day of week - this option
allows you to control where and when you receive
your calls based on the time of the day, or the
day of the week. Ideal for companies that have multiple
sites where staffing levels can fluctuate. A popular
use of this service maybe to divert calls to one
number during the week and another number (perhaps
a voicemail service) out of hours.
Routing by area of
call origination - we can provide
you with the facility to divert your incoming calls
to different sites or offices, depending on the
physical location of the person calling. Routing
plans can be determined by STD area codes, Counties
or regions (e.g. London, South West etc.)
Automatic distribution
of calls among sites - this feature
allows you to deliver calls across multiple offices
or locations on a percentage basis e.g. a Company
could route 75% of calls to their London office
and 25% of calls to their Manchester office.
These services normally
take 5 working days to set up and can be added to
an existing non-geographic number service at no
extra cost.
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