Terms of use | Privacy Statement 4tel
 
 
|
|
|
|
 
 
 
INtelligent Routing Solutions

 

Quick Links

Already have an existing NGN number with one of the Companies above?

Transferring your existing non-geographic number(s) to us is quick and simple and could save your Company thousands of pounds each year.. more

 

 

 

Non-geographic numbers can help you to control where and when your calls are received.

Our Intelligent Network allows you to route calls more efficiently by using the latest industry technology.

 

You can choose one or a combination of the following services:-

Automatic routing on unanswered or busy - if for any reason your line is either not answered (after say 5 rings), or busy (engaged), your call can be automatically re-routed to another number. As many as 100 alternative destination numbers can be set up


Routing by time of day / day of week - this option allows you to control where and when you receive your calls based on the time of the day, or the day of the week. Ideal for companies that have multiple sites where staffing levels can fluctuate. A popular use of this service maybe to divert calls to one number during the week and another number (perhaps a voicemail service) out of hours.


Routing by area of call origination - we can provide you with the facility to divert your incoming calls to different sites or offices, depending on the physical location of the person calling. Routing plans can be determined by STD area codes, Counties or regions (e.g. London, South West etc.)


Automatic distribution of calls among sites - this feature allows you to deliver calls across multiple offices or locations on a percentage basis e.g. a Company could route 75% of calls to their London office and 25% of calls to their Manchester office.


These services normally take 5 working days to set up and can be added to an existing non-geographic number service at no extra cost.


 
 
     
 

© 2007 4tel Communications Limited. All rights reserved. Terms of use | Privacy Statement